DRAKES PRIVACY POLICY

 

WHO WE ARE AND WHY A PRIVACY POLICY

 

 

WHERE WE GOT YOUR INFORMATION FROM

 

WHAT PERSONAL INFORMATION DO WE HOLD

 

 

 

WHAT WE USE YOUR INFORMATION FOR

 

All the above information is held to enable us to complete a contract with yourselves as the customer as set out above. Without this information we would be unable to fulfil your wishes.

We will only use this information with the consent of yourself. You are able to update your email preferences or unsubscribe at any time by clicking here (link)

This is information that we are required to keep by law.

We will only take photos of yourself and share it with your consent. The purpose for these photos will be made clear at the time they are taken and will not be used for any other reason.

This will only be used if you have given consent on the form.

 

 

 

WHERE IT IS STORED

 

WHO WE SHARE YOUR DATA WITH AND WHY

 

 

 

 

INTERNATIONAL DATA

 

HOW LONG DO WE NEED TO KEEP YOUR INFORMATION

 

TILL INFORMATION 6 YEARS + CURRENT FROM LAST PURCHASE DATE
SPECIAL ORDERS 6 YEARS + CURRENT FROM ORDER DATE
ENQUIRIES – PROCEDABLE ATTACHED TO THE SPECIAL ORDER FORM AND THEN 6 YEARS + CURRENT FROM ORDER DATE
ENQUIRIES – NON PROCEEDABLE 3 MONTHS
GOLD BUYING 6 YEARS + CURRENT
ON HOLD TICKETS FOR THE DURATION OF THE TIME WE HAVE AGREED TO HOLD THE ITEM OR UNTIL IT HAS BEEN COLLECTED.
REPAIRS 10 YEARS + CURRENT
SHOP JOBS 6 YEARS + CURRENT
EMAIL MARKETING UNTIL SOMEONE UNSUBSCRIBES OR IF THEY HAVE NOT OPENED AN EMAIL FOR 1 YEAR
CUSTOMER FEEDBACK FORMS 3 MONTHS, THEN AN ANONYMOUS RECORD IS KEPT OF THE RESULTS BUT ALL PERSONAL INFORMATION IS ERASED
INSURANCE CLAIMS UNTIL THE CUSTOMER COLLECTS FROM THE STORE
V12 FINANCE 6 YEARS + CURRENT
WEBSITE ACCOUNT UNTIL THE ACCOUNT IS INACTIVE FOR 18 MONTHS
PICTURES FOR PROMOTIONAL PERIODS UNTIL IT IS SHARED ON SOCIAL MEDIA/OUR WEBSITE

 

 

AUTOMATED DECISION MAKING

 

YOUR RIGHTS TO YOUR DATA

 

MARKETING

 

COOKIES AND OTHER INFORMATION-GATHERING TECHNOLOGY

 

 

THIRD PARTY LINKS AND SERVICES

 

 

CONCERNS OR COMPLAINTS