Exchange refund policy payment options Drakes Plymouth South West


We will happily offer an exchange or refund within 28 days of purchase.*

The following T&C's Apply:

  • Your item must be returned unworn and in the same saleable condition as when purchased.
  • Your item must be returned in it's original packaging.
  • Your item must be accompanied with the original sales receipt.
  • Refunds will be issued in the original form of payment.
    *Please note: Drakes do not offer exchanges or refunds on special orders, custom made jewellery, earrings or engravings.



Our deposit scheme allows you pay a small deposit to secure your purchase.

You can then pop into Drakes as often as you would like to pay the remaining balance.

As soon as your item is paid in full, it's yours to enjoy!*


To take advantage of our interest free credit option you will be required to pay a 10% deposit for your purchase.

Once the deposit is paid and providing your item is in stock, you will be able to take it away with you.

You can then pay the remaining balance over a period of 6-36 months on an interest free basis.

Finance options are as follows;

Cost of Item                                             Monthly Finance Available

£600-£1000                                                         6, 9 or 12

£1000-£1500                                                     6, 9, 10 or 12

£1500-£3000                                                  6, 9, 10, 12 or 18

Over £3000                                                           24 or 36

The following T&C's apply;

  • You must be over 18.
  • You or your partner is in permanent paid employment over 16 hours a week, is retired and receiving a pension, in receipt of disability benefit or a self employed UK resident for at least 3 years.
  • Have a debit/credit card in your name and registered to your current address.
  • Have a bank/building society current account available .