Our Drakes Diamond Promise means you can purchase from us with confidence. We want you to enjoy shopping at Drakes for all the right reasons which is why we have put together this as our guarantee to you.

If you have any questions about the options listed in our Drakes Diamond Promise, our knowledgeable team are on hand to help.

Drakes Diamond Promise




Bring your Drakes diamond and gemstone jewellery or wedding rings into store and we will gladly inspect and clean them, restoring them to their original sparkle.






We will engrave your wedding rings to make them completely unique with a message, date or saying that is personal to you.

T&C's Apply: Certain wedding ring collections are excluded.



Ring engraving Drakes Plymouth South West
Diamond Upgrades Drakes Plymouth South West



If you purchase a diamond and wish to upgrade within 3 years, we will buy back your diamond at the original purchase price.

 To qualify, your upgrade must cost at least 50% more than the original diamond you purchased.

 Ask in store for more details.





We believe it's important to keep your jewellery looking as sparkly and bright as the very first day that you purchased it, so we are here to help. 

We will rhodium finish your Drakes white gold ring and the first 3 times are 'on us'!

Once you have used your x3 free rhodium finishes, as a valued Drakes customer you can enjoy a special rate of £15 for the future upkeep of your ring.



Stay Bright Diamonds Drakes Plymouth South West
Exchanges & Refunds Drakes Plymouth South West



We happily offer exchange or refunds within 28 days of purchase.*

*Terms & Conditions Apply.

Please visit our exchange & refunds page for full details.







When you purchase your wedding rings from Drakes, we will treat you to a beautiful wedding guest book to commemorate your magical moment.

Consider it our wedding gift to you.




Free Gift Drakes Plymouth South West