We cannot wait to see you!

Posted on June 13th, 2020


Here at Drakes, Plymouth we are currently busy putting important measures in place ready to reopen on

Friday 19th June 2020 at 10am

We cannot wait to get back to doing what we love!


Before we reopen, we wanted to let you know about some of the measures that will be in place, for your safety and ours. That way, you'll know what to expect when visiting us.


💎 Our opening hours will be changing initially, to allow us time to keep our showroom thoroughly cleaned and sanitised. From Friday 19th June 2020 our opening times will be as follows:

Monday   10am - 5pm
Tuesday   10am - 5pm
Wednesday   10am - 5pm
Thursday   10am - 5pm
Friday   10am - 5pm
Saturday   10am - 5pm
Sunday   11am - 5pm


💎 Customer numbers will be limited in store. Our welcoming host will be able to advise you on when you can safely enter the store and who will be assisting you during your visit. Your designated team member will ask you to remain in one place whilst they help you find just what you’re looking for.


💎 We ask that all customers please use hand sanitiser on entering and exiting the store. It is also available for use throughout your visit. Thorough cleaning procedures have been put in place including UV Jewellery Cleaning for any items being viewed or returned.


💎 We encourage you, where possible, to please pay by card.


💎 You can now book an appointment with us! Please email us on events@drakesgroup.co.uk, message us via our social channels or call us (from 17th June) on 01752 227775 to book your appointment.


💎 If you would prefer to shop in the comfort of your own home, that's not a problem. We are delighted to offer the same great customer service through video call appointments. To find out more or to book, please email events@drakesgroup.co.uk or call us (from 17th June) on 01752 227775.


💎  If you are waiting on an order or repair, we thank you for your patience and ask you to bear with us a little while longer while we work through those still outstanding. We will be in touch with you as soon as possible.


💎 Please be aware that Drake Circus have a number of measures in place to protect you in the centre. We'd recommend taking a look at their website to find out more on what to expect before you visit us.


We are committed to following government guidelines and your safety, as well as our teams, remain our top priority. We thank you for your ongoing support during this time and cannot wait to welcome you back into store.

See you soon and stay safe.


With love from Drakes x